Mala Hot Pot

Challenges Faced By Mala Hot Pot

• Limited Visibility in Online Searches
• Low Customer Engagement on the Website
• Difficulty for Customers to Find Menu and Reservations

How We Addressed These Challenges

Mala Hot Pot faced challenges with limited visibility in online searches, low engagement on their website, and difficulties for customers to find essential information such as the menu and reservation options. To overcome these issues, our team implemented a comprehensive website redesign, focusing on improving search engine visibility, enhancing user engagement, and streamlining the navigation for a better overall user experience. 

In addition, to complement Mala Hot Pot's marketing strategy, we incorporated QR code scans for their dishes. Customers can simply scan and order within seconds. This innovative approach significantly improved their revenue, providing a seamless and efficient way for customers to engage with the menu and speed up the ordering process.

Results and Impact

• More people are visiting the website, up by 30%.
• Customers are interacting and engaging a lot more.
• We made the website easier to use for a better experience.
• You can now quickly order food using a QR code, making it faster.
• More people are making online reservations with better success rates.

Potential Value Added To the Business

The redesigned website not only addressed existing challenges but also added significant value to Mala Hot Pot's business. The improved online presence led to a 30% increase in website traffic, ensuring a broader reach and increased brand visibility. The enhanced user engagement and simplified reservation process contributed to improved customer satisfaction and boosted conversion rates.