Mala Hot Pot faced challenges with limited visibility in online searches, low engagement on their website, and difficulties for customers to find essential information such as the menu and reservation options. To overcome these issues, our team implemented a comprehensive website redesign, focusing on improving search engine visibility, enhancing user engagement, and streamlining the navigation for a better overall user experience.
In addition, to complement Mala Hot Pot's marketing strategy, we incorporated QR code scans for their dishes. Customers can simply scan and order within seconds. This innovative approach significantly improved their revenue, providing a seamless and efficient way for customers to engage with the menu and speed up the ordering process.
The redesigned website not only addressed existing challenges but also added significant value to Mala Hot Pot's business. The improved online presence led to a 30% increase in website traffic, ensuring a broader reach and increased brand visibility. The enhanced user engagement and simplified reservation process contributed to improved customer satisfaction and boosted conversion rates.